Fix WIndows 7 Audio Driver Problems

Problem :

I have HP dv5000 series laptop,running a Turion 64 bit processor,2 gb of ddr ram,80 gig hard drive...64bit versions of Vista Ultimate and also Windows7 build 7100 RC installed,(all on separate hard drives).
Sound card will not start....I also have another hard drive with XP pro installed which runs flawlessly...I have backed up all XP drivers and loaded on a flash drive and have set the update drivers in both Vista and Win 7 to install drivers for the sound card using the XP drivers with no progress...Hp has been contacted and was told that the hp dv5000 series is discontinued and no further information or drivers are available.
I also contacted the maker of the sound card which is Altec Lansing and was told to contact HP for a new driver package.
Catch 22...lol
Is there any way to install this Altec Lansing sound card to be compatable with Vista and Win7?
I see no other option other than give up on this HP product and get a new laptop.


Solution :


I would suggest you to follow the steps as below to fix Windows 7 Audio Driver Problem and check if it helps.

Step 1:

1. ClickStart and type gpedit.msc in the Start Search and pressEnter.

2. OnceLocal Group Policy Editor is open navigate to:

Computer Configuration > Administrative Templates > System > Driver Installation

3. On the right pane, double click on“Turn Off Windows Update Device Driver Search Prompt” and selectEnabled and click OK.

4. Restart the computer and check if the issue persists.

Note: This will not disable the Windows Update; it will only stop prompting you to update the device driver using Windows Update. You will still be able to update the driver by manually going to Windows Update.

Step 2:

Uninstall audio drivers completely and then install the driver that is working.

1. Click Start,type Device Manager in the Start Search box, and then pressENTER.

2. In the Device Manager dialog box, expandSound, video, and game controllers.

3. Locate the audio device that was included with the computer.

3. Right-click the device, and then clickProperties.

4. Click theDriver tab, and then click Uninstall.

5. Place a check mark next to"Delete the Driver Software for this device" check box, and then click OK.

6. Install the driver that is working.

7. Restart the computer and check if the issue persists.


Hope this helps



Get more information : http://social.technet.microsoft.com/Forums/en/w7itprohardware/thread/a4dee814-0c78-48de-98c9-7d8034cf5b38